Privacy Policy
Dogetlawyer.com Privacy Policy
Effective Date: 16 Septempber 2025
Last Updated: 16 September 2025
Dogetlawyer.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information across all platforms, including our website, services, and mobile applications (collectively, the "Services"). By accessing or using our Services, you consent to the data practices described in this Policy.
1. Information We Collect
1.1 Information You Provide to Us
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Account Information: Name, email address, phone number, and other contact details when registering or communicating with us.
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Payment Information: Billing and payment details handled securely via third-party processors.
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User Content: Documents, forms, feedback, or other materials you upload or submit through the Services.
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Mobile App Data: Information such as location, device identifiers, contacts, if you enable permissions on our mobile app.
1.2 Information We Automatically Collect
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Device and Usage Information: IP address, browser type, operating system, device identifiers, pages visited, interaction times, and usage patterns.
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Cookies and Tracking Technologies: Technologies that collect information to enhance your experience and analyze site performance.
1.3 Information from Third Parties
We may receive personal information about you from third-party services such as analytics providers, advertising networks, payment processors, legal professionals (for Telelegal), and partners providing AI or chatbot functionality.
2. How We Use Your Information
2.1 Service Delivery
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Provide, operate, and maintain the Services.
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Process payments, subscriptions, and transactions securely.
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Personalize and customize your experience including content and recommendations.
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Manage accounts, verify identity, and prevent fraud or unauthorized access.
2.2 Communication
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Respond to inquiries and provide customer support.
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Send administrative messages such as updates, security alerts, or changes to policies.
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Send marketing communications, newsletters, and promotional offers where you consent.
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Conduct surveys and gather feedback to improve Services.
2.3 Legal Compliance and Security
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Comply with applicable laws, regulations, and legal requests.
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Enforce our Terms of Service and other agreements.
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Detect and prevent fraud, abuse, security incidents, or unauthorized usage.
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Protect the rights, property, and safety of users, us, and the public.
2.4 Analytics and Improvements
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Collect and analyze data to monitor Service performance and usage trends.
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Conduct research and develop new features and technological improvements.
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Tailor content, features, and UX enhancements.
3. Legal Bases for Processing Personal Data (GDPR)
Where applicable under GDPR, we process personal data on the following bases: consent, contractual necessity, compliance with legal obligations, and legitimate interests.
4. How We Share Your Information
4.1 Third-Party Service Providers
We share data with trusted service providers for payment processing, cloud hosting, analytics, marketing, AI and chatbot services, Telelegal providers, and other operational needs. These parties are bound by confidentiality and data protection obligations consistent with DPAs.
4.2 Legal Obligations
We may disclose information to comply with laws, protect rights and safety, or respond to lawful requests.
4.3 Business Transfers
In case of mergers or acquisitions, user information may be transferred to the new owning entity.
5. Data Processing Addendum (DPA)
We enter into Data Processing Addendums with our trusted partners and subprocessors to ensure data is processed lawfully and securely under GDPR, UK Data Protection Act, CCPA, PIPEDA, and related regulations. The DPA covers data security, breach notification, subprocessors, international data transfers, and support for data subject rights. Copies of applicable DPAs may be requested by customers or users.
6. Data Retention
We retain personal data only as long as necessary for service provision, legal compliance, dispute resolution, and enforcement of agreements. Data no longer required is securely deleted or anonymized.
7. Security of Your Information
We apply industry-standard measures including encryption, firewalls, and secure data centers to protect personal data. While we strive to protect your data, no system is entirely secure.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to improve functionality, analyze performance, and personalize content. You can manage cookie preferences through browser or device settings.
9. Mobile Application Data
If you use our mobile app, the app may collect additional information such as GPS location, device identifiers, push notification tokens, and contacts, subject to your permissions. Data collected via the app is governed by this Privacy Policy and supported by our DPA commitments. You control app permissions via your device settings.
10. Your Rights
GDPR Rights
Access, correction, deletion, restriction, objection, data portability, and withdrawal of consent regarding your personal data.
CCPA Rights
Right to know, delete, opt-out of sale, and non-discrimination.
PIPEDA Rights
Access, correction, and complaint mechanisms.
To exercise your rights or submit requests, contact us via email or WhatsApp.
11. International Data Transfers
Your data may be transferred across borders. We implement safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) to ensure lawful international data transfers consistent with the requirements of Chapter V of the EU General Data Protection Regulation (GDPR) [Regulation (EU) 2016/679, Articles 44–50].
12. Children’s Privacy
Our Services are not intended for children under 18. We do not knowingly collect data from minors. Please contact us if you believe we have collected such data.
13. Electronic Communications Consent
You consent to receive electronic messages including service notices, promotional materials subject to your preferences, and transactional notifications. Telelegal consultations and chatbot interactions may be recorded or logged for quality assurance with your consent.
14. Changes to This Privacy Policy
We may update this policy as needed. Major changes will be notified to you, and your continued use constitutes acceptance of updates.
15. Contact Us
For privacy questions or to exercise your rights:
Email: support@dogetlawyer.com
WhatsApp: +447520648820 (Text Only)
Address: 124 City Road, London, England, EC1V 2NX
Still have a question? Browse documentation or submit a ticket.